Rules & Conditions

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Booking procedure

Choose the “Tour proposal” you prefer and send us an e-mail with the request and your data:

  • Full Name
  • Street Address
  • E-mail
  • Phone number
  • Number of participants
  • Period (day – month – year)

One we get your request and once our Staff has verified and confirmed the availability of the Tour  we will send you an E-mail with

The  BOOKING FORM attachment containing all of the required client data and information tour details. The form also includes  a payment methods section:

We accept:

  • Wire transfer
  • PayPal
  • Visa/Mastercard/Amex credit cards

After we received all the requested documents and the payment, we will send you a final confirmation Voucher.

This document is valid as a confirmation.


Terms and legal Conditions

This document explains and determines the agreement between the client and “Teseotur” di Teseo snc di David Tordi & C., Travel Agency with regular authorization issued by the Umbria Region – # 10097 dated 08/11/2006 – authorization # 10097, with a Responsibility Insurance contract on third parties (# 508/14/00513288), issued by Toro Assicurazioni Insurance Company. The website “Orvietofoodandwine.com” is owned by Teseotur.

1- TOURS AND VACATION BOOKINGS – The client can make a reservation request for a specific tour or accommodation and tour through the web pages of the website using the apposite form or contacts e-mail. Once the Client has sent his request, Teseotur after checking the availability of the product chosen, will provide sending a confirmation e-mail to client sending also an attached “Booking Form” containing the tour/vacation details and payment instruction. The reservation will only be effective after the receiving the established payment, and this agreement becomes effective only after the client receive (by e-mail) from Teseotur the specific Booking Form. The reservation then is completed and official once Teseotur sends the client the final “Voucher”.

2 – TOURS AND PROPERTIES FEATURES – All the information and descriptions about each tours, excursions, services, schedule and accommodation are carefully written. Although, part of all the elements could be slightly modified and in this case, the changes will be communicate previously to the client.

3 – CANCELLATION RULES – In case the client cancels his reservation after received the final Teseotur Voucher, the following cancellation rules will be applied:

  • CANCELLATION BETWEEN 90 TO 61 DAYS BEFORE THE TOUR-VACATION STARTING DATE:The amount due is 30% of the total
  • CANCELLATION BETWEEN 60 AND 41 DAYS BEFORE THE VACATION STARTING DATE: The amount due is 40% of the total
  • CANCELLATION BETWEEN 40 AND 31 DAYS BEFORE THE VACATION STARTING DATE: The amount due is 60% of the total
  • CANCELLATION BETWEEN 30 AND 15 DAYS BEFORE THE VACATION STARTING DATE: The amount due is 80% of the total
  • CANCELLATION BETWEEN 14 AND 0 DAYS (NO SHOW) BEFORE THE VACATION STARTING DATE: The amount due is 100% of the total

4 – INSURANCE – We recommend to subscribe a travel insurance. Teseotur is  not responsible for goods or personal objects lost.